Shipping policy

Shipping Policy

Thank you for shopping with us! We work hard to ensure your orders are delivered quickly and safely.

Shipping Rates

We offer flat-rate shipping across Albania based on your delivery location:

Inside Tirana: 200 Lekë
Outside Tirana (All other districts): 300 Lekë

Shipping fees are calculated automatically and displayed at checkout once you enter your delivery address.

Order Processing & Delivery Times

Processing: Orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a notification once your order ships.
Delivery Windows:
- Deliveries within Tirana typically arrive within 24–48 hours after processing.
- Deliveries outside Tirana usually take 2–4 business days.

Wrong Address Disclaimer

It is the responsibility of the buyer to ensure that the shipping address entered is correct. If you need to change your delivery address, please contact us immediately at info@benian.al or +355 68 606 0001 before your order is dispatched.

Contact Us

If you have any questions about your order's delivery, please reach out to our customer service team at info@benian.al.